Sales Consultant

Sales Consultant – Job Description

At Heartwood Tree, our Sales Consultants are the frontline of Heartwood’s customer experience. As such, Consultants play a pivotal role in shaping how our clients perceive our unique brand.

What you’ll need to succeed:

• Excellent communication skills (both verbal and written) paired with good listening skills
  • Strong negotiation skills
• Resourcefulness, attentiveness, detailed-orientation with an ability to learn new systems and processes in a high-paced environment
  • Utilize sales process tools, software, and other technologies to streamline the process for clients
• Account management skills; familiarity with a sales funnel, quotas, reporting and tracking
• Ability to type 40 words per minute; familiarity with mobile and desktop computing systems to include but not limited to Google Suite, messaging management (phone or email).  
• Extensive knowledge of General Tree Work and Plant Health Care
• ISA Certified Arborist, TRAQ (ability to become TRAQ qualified within 6 months)

What you’ll be doing (not limited to):

This role is primarily responsible for visiting with residential clients and prospects, evaluating their tree and plant health care needs and providing estimates in a timely and professional manner. Sales Consultants are trusted advisors for the property owner and often become an integral part of the environment you will service.

Responsibilities

• Diagnose and educate clients based on their tree and plant health care needs in accordance with industry standards (ANSI A300).
• Provide well written estimates to include scope of work and directives for Operations and/or Clients.
• Supervise work performed as needed, checking in with crews and ensuring client satisfaction.
• Communicate any invoices changes with Finance or scope of work changes with Operations.
• Problem solving with clients and internal staff according to company policy.
• Touch base with clients post work performed on any outstanding issues and/or balances.
• Correspond with clients with urgency, maintain and grow positive client relationships.
• Achieve personal sales goals and quotas. 
• Attend sales meetings and training sessions. 
• Keep your own personal sales records and notes necessary to maintain an organized account of dealings with prospects, clients and others.
• Work outdoors under varying and sometimes adverse weather conditions.

What you’ll enjoy:

• Giving talks before garden clubs, community groups or other allied organizations to promote good will and sales.
• Participating actively in other such professional, trade or civic organizations that benefit the industry, the company, the individual and the public.

Benefits: 

• 401K
• Health Care benefits
• Performance Bonuses when available 
• Clothing Allowance
• Professional Dues/Educational Opportunity
• Laptop/iPad/Cellphone
• Company Vehicle and Fuel

Salary Range –

Salary range varies based on sales experience and/or quota.